Billing

Kasava offers flexible pricing plans to match your team’s needs. Manage your subscription from the Billing settings.

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Free Trial

New users can start a 14-day free trial of any paid plan before committing:

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Trial Details

• Duration: 14 days from activation
• Access: Full features of the selected plan
• Payment: Card required upfront, charged after trial ends
• Cancel anytime: No charge if canceled before trial ends
• Enterprise: Contact sales@kasava.io for enterprise trial options

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Plans

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Free

For individuals getting started:

• 1 repository indexing
• Basic code search
• 5 AI chat messages/day
• 1 Product
• Community support

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Pro

For professional developers:

• 5 repository indexing
• Advanced code search
• Unlimited AI chat
• Unlimited Products
• Bug tracking
• Email support

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Team

For development teams:

• 25 repository indexing
• Full code intelligence
• Unlimited AI chat
• Unlimited Products
• Team collaboration
• Priority support
• Workflows
• Analytics

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Enterprise

For organizations at scale:

• Unlimited repository indexing
• Full code intelligence
• Unlimited everything
• SSO/SAML
• Custom integrations
• Dedicated support
• SLA guarantee
• On-premise option

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Subscription Management

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Viewing Your Plan

1. Navigate to Settings → Billing
2. See current plan and usage
3. View billing cycle and next payment

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Upgrading

Upgrades take effect immediately. You’ll be charged a prorated amount for the remainder of your billing period.

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Downgrading

Downgrades take effect at the end of your current billing period. You retain access to all features until then.

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Canceling

To cancel your subscription:

1. Go to Settings → Billing
2. Click “Cancel Subscription”
3. Provide feedback (optional)
4. Confirm cancellation

Canceled subscriptions:

• Retain access until period ends
• Data is preserved for 30 days
• Can be reactivated anytime

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Payment Methods

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Adding a Payment Method

1. Go to Settings → Billing → Payment Methods
2. Click “Add Payment Method”
3. Enter card details
4. Click “Save”

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Accepted Methods

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Updating Payment

1. Go to Settings → Billing → Payment Methods
2. Click “Edit” on existing method
3. Update details
4. Click “Save”

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Removing Payment

You must have at least one valid payment method on active subscriptions.

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Invoices

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Viewing Invoices

1. Go to Settings → Billing → Invoices
2. See list of all invoices
3. Click to view details

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Downloading Invoices

• Click “Download PDF” on any invoice
• Download multiple as ZIP
• All invoices available for 7 years

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Invoice Details

Each invoice includes:

• Invoice number
• Billing period
• Line items
• Payment method used
• Tax information
• Total amount

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Usage & Limits

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Tracking Usage

View current usage in Settings → Billing → Usage:

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Overage Handling

When you exceed plan limits:

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Billing Cycle

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Monthly Billing

• Charged on signup date each month
• Access from payment to next payment

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Annual Billing

• Pay upfront for 12 months
• 2 months free (17% discount)
• Charged on signup date each year

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Switching Cycles

You can switch between monthly and annual:

• Monthly to annual: Prorated credit applied
• Annual to monthly: Takes effect at renewal

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Taxes

Kasava applies taxes based on your billing address:

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Tax Exemption

For tax-exempt organizations:

1. Contact support@kasava.io
2. Provide exemption certificate
3. Tax will be removed from future invoices

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Troubleshooting

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